Privacy Policy

1. What we collect

• Account details: your name, email and profile picture from Google sign-in, and your mobile number where you provide or verify it
• Recharge records: the numbers you recharge, network, circle, amount, status, time and transaction reference
• Wallet records: top-ups, debits, refunds and the payment reference or screenshot you submit for a top-up
• Security data: IP address, device and browser information and, where your account requires it, the location a payment was made from

2. Why we use it

• to process recharges and show your history
• to credit and debit your wallet correctly and resolve disputes
• to detect and prevent fraud and misuse
• to send service messages such as OTPs, recharge confirmations and plan-expiry reminders you have asked for
• to meet legal and accounting obligations

3. Who we share it with

We share the minimum needed with the providers that fulfil your recharge — the recharge and plan-lookup providers and the operator — and with service providers for sign-in, messaging and hosting. We do not sell your personal data.

We may disclose information where required by law or to protect against fraud.

4. Reminders and messages

If you recharge using a plan whose validity we know, we may send a WhatsApp reminder to the recharged number shortly before it expires. These are service messages; you can ask us to stop them at any time.

5. How long we keep it

Transaction and wallet records are kept for as long as needed for accounting, audit and legal requirements. Other data is kept while your account is active and for a reasonable period after.

6. Security

We use access controls, encrypted connections and monitoring to protect your data. No system is perfectly secure, so please keep your sign-in private.

7. Your choices

You can ask to access, correct or delete your data, or delete your account, by writing to [email protected]. Some records must be retained by law even after deletion.

8. Contact

Grievance Officer: [email protected]. We acknowledge within 48 hours.