Question 1

How does the instant discount on recharge work?

Accepted Answer

Pick the network and the live discount for it is shown before you pay. You pay the reduced amount from your wallet and the recharge goes through at full value — there is no cashback to wait for. Rates differ by operator and change over time, so the number on the form at that moment is the one that applies.

Question 2

Which networks can I recharge?

Accepted Answer

Jio, Airtel, Vi (Vodafone Idea), Idea and BSNL for mobile, plus DTH (Airtel Digital TV, Tata Play, Dish TV, Sun Direct, Videocon d2h) and utility bills such as electricity, water, gas, broadband and FASTag.

Question 3

How do I add money to my wallet?

Accepted Answer

Open Wallet, choose Add money and pay by UPI using the QR or account details shown. Top-ups are verified by our team during working hours and your wallet is credited once the payment is confirmed.

Question 4

What if my recharge fails?

Accepted Answer

A recharge that fails at the operator's end is refunded to your wallet automatically, and a failed recharge earns no discount. If a recharge shows pending, check History before trying again — it usually confirms within a few minutes.

Question 5

I entered the wrong mobile number. Can it be reversed?

Accepted Answer

A completed recharge cannot be reversed by us or the operator, so please check the number on the confirmation screen before you pay. We show the number and the detected network for you to confirm.

Question 6

Is there a processing fee?

Accepted Answer

No additional processing fee is charged on mobile and DTH recharge under the current flow. A few utility billers that pay us no commission may show a small flat convenience fee, always displayed on screen before you pay.

Question 7

Can a shop use this for customers' recharges?

Accepted Answer

Yes. Recharge any number from your own wallet, collect the usual amount from the customer and keep the instant discount as your margin. No separate shop registration is needed to use recharge.

Question 8

Do I need to sign in?

Accepted Answer

You can look at plans and rates without signing in. To recharge you sign in once; recharge and wallet use the same Bill Bazaar account.

Recharge & Bill Payment